To Read! Dark PR by Grant Ennis

In his new book, Dark PR: How Corporate Disinformation Harms Our Health and the Environment, Grant Ennis — a lecturer at Monash University in Melbourne, Australia — identifies the “nine devious frames” that corporations such as automobile manufacturers and road builders use to advance their interests, manipulate the public and maintain a status quo that harms human health and the planet. 

Image Book cover of Dark PR by Grant Ennis
The War on Cars Podcast on Dark PR

I love the War on Cars podcast for its great content detailing how cars and cities aren’t BFFs. And I specifically liked this podcast with Grant Ennis the author of a new book Dark PR as it connects the much larger and universal public relation framing on every important issue to the specific subject of cars. While I have not read the book yet (my desire to read non-fiction is not always matched by action), you should listen to the podcast, and here are the 9 frames divided into 3 themes 🙂

  • Big Lie – Serves to deny, obfuscate and redirect
    • Denialism: Deny deny deny.
    • Post-Denialism: It’s happening, it’s not bad, it’s actually good!
    • Normalization: This is inevitable, deal with it.
  • Pseudo-Solutions: Solutions that are anything but
    • Silver boomerang: Here’s an amazing solution that won’t solve the problem and will rebound into profit for us!
    • Magic: Ooh look, if y’all do this one thing that will be available tomorrow, the problem will be solved, so don’t worry about it today
    • Treatment trap: Sorry your air quality sucks, but here’s a great air purifier for only 399.99
    • Victim blaming/individualism: It’s all your fault, if only you’d composted more…
  • Complicated frames
    • Knotted web: This is such a difficult problem, here are 10000 different aspects blah blah blah, oh good, you’re asleep!
    • Multifactorial framing: To solve this problem you have to do x, y, and z all at the same time, all of the above! Dilute dilute dilute!

As you look at various issues affecting us like housing, climate change, city planning, wars, drug poisoning, you name it, you’ll see one or more of these frames in use.

Anyway, listen to the podcast, it’s edifying.

This post is thanks to my friend Sherwin who updated my website yesterday and reminded me that low-expectation writing can be fun! As he just messaged me, “CLOSE YOUR EYES AND TYPE” (caps all his).

Similar Posts

  • |

    Transfer cheats or transfer windows? BC Transit and transfers

    The BC Transit CEO is claiming that an additional $600,000 is being seen in revenue without increasing ridership due to a crackdown on “cheating”

    “It’s pretty amazing — the level of fare evasion that was going on out there,” said Manuel Achadinha, president and chief executive of B.C. Transit.

    http://www.timescolonist.com/Crackdown+transfer+cheats+pays+Transit+Greater+Victoria/5397957/story.html#ixzz1XwaH2ta3

    Pretty incendiary. BC Transit’s financials from the September 13th Victoria Regional Transit Commission meeting reveal a small increase in ridership, and an increase in revenue (over plan) from passengers and advertising of $685K, YTD.

    When BC Transit in Victoria changed its transfer system recently, it did three things:

    1. Reduced its transfer window from 90 to 60 minutes, a 33% reduction. Now, I don’t know how much this is being enforced. I use a monthly pass, but anecdotal observation of bus transfer lengths indicates that it is enforced with varying levels of strictness (people watching is fun on the bus!).
    2. Made transfers one way, so people running short errands can no longer use a transfer on the return.
    3. Did away with the “letter of the day” system, and prevented people from banking transfers from previous days and times.

    Now, the only cheats are the ones who gamed the letter of the day, not the ones who were using the transfer for short errands, who now pay double what they paid, or those stopping en-route to home and running a small errand in their 90 minute time window, now 60 minutes.

    It’s obviously easy to parade cases of cheating, creating beautiful anecdata.

    “I actually had a guy who had a glass case who had everything [all the transfers] alphabetical”

    Right, the power of ONE! While a numerical estimate of $200,000 was provided for the cheating, it’s hard to tell what this was based on. It is disturbing that the Times Colonist didn’t bother questioning BC Transit on the methodology used, or the provenance of the numbers. It seems as likely to me that a shortening of the transfer window, and banning two way travel with a transfer could have increased the revenue per passenger from $1.47 to $1.52, a 3.4% increase. But that goes against BC Transit’s story.

    I am sympathetic of BC Transit’s need to raise more revenue without bothering the car driving and property owning public with property tax increases. As a monthly pass buyer and property tax payer, I contribute in many ways! I suspect they noticed the reuse of transfers and saw it as an opportunity to raise revenue by tacking on unrelated transfer restrictions. We should be exploring more mobility tied solutions such as linking the carbon tax with transit funding, as these University of Victoria students are advocating. This is on the head of BC’s provincial government, which believes more in the optics of having a carbon tax in place and wowing environmentalists worldwide, rather than designing a system that works well.  Car drivers, think of it as paying a modest (really modest) toll to get people off the road so you can drive in peace! I would do it!

    Photo courtesy Stephen Rees Flickr Photostream used under a Creative Commons Licence. Do read his blog as well, he always has insight to add to BC’s transit options.

  • Income Inequality = Super VIllains

    From the very awesome Saturday Morning Breakfast Cereal Website, a reminder that income inequality causes more super villains than science, and mashing DNA 🙂  Canada’s Conference Board, which no one would accuse of being socialist, came up with a report yesterday flagging growing inequality in Canada. They flagged inequality as “raising questions of fairness”, and declared it of “moral concern”.

    They are late to the party. The Canadian Centre for Policy Alternatives has been on this beat for years, and has an ongoing project called The Growing Gap about income inequality. Go read The Spirit level by Richard Wilkinson and Kate Pickett of the Inequality Trust in the UK for an epidemiological look at inequality and various social conditions.

    Just wanted to share the awesome cartoon, that’s all 🙂

  • Retire the Beg Button

    Photo of a button which says push to cross, with an added hashtag DontMakeMeBegBiking down the Galloping Goose Sunday on my way to the excellent Panama Flats park, I came up on the intersection of the Goose with Tillicum Road, and traffic on Highway 1 (running parallel to the Goose) was flowing. It was in the middle of a minutes long traffic cycle, the appropriate time for people on foot and on bikes to be moving through unimpeded.

    Except, that orange stick figure was telling me I should not go, which meant I had to push the “Beg” button first. Voila, the orange stick figure was replaced by the white one telling me I could cross. Of course I could cross, I was moving in the same direction as traffic and it was logical! Why was this even an issue?

    I abhor beg buttons, and here’s why, this has been documented repeatedly.

    It’s annoying for walkers: have you ever tried to walk a few blocks, stopping to hit the button at every single intersection? Or hit the button just a few seconds too late and had to wait a whole additional cycle? But it also illustrates the backwardness of our street design: pedestrians, who are supposed to have the right-of-way, are required to press a button at an intersection in order to get a walk signal, which should happen automatically

    I’ve written many an unpublished diatribe that had those exact same words!

    Especially here in Victoria, pedestrians take first priority, then people on bikes (pdf), all prioritized above car traffic in the official community plan. This is true in Saanich as well. If that is the case, and our municipalities were serious about improving the non car driver’s experience, then they need to aggressively retire all beg buttons. Remove them, or note that they are not to be used. I’ve of course heard anecdotal information from people in engineering/planning that they are disabled in some places. That’s not good enough. If you are going to disable a button, you need to label it as so, say DO NOT PRESS! And, while you’re at it, time your pedestrian crossing signs to maximize crossing time. I’m tired of seeing “Do not Walk” signs come up a good twenty seconds before car traffic stops, this is not necessary, and harkens back to a car first mentality that needed to have gone away with the 20th century. Why, I crossed a 3 lane (+ wide turning cuts) in Sidney at a deliberate saunter starting after the “Do not walk” (not the warning) had come on and still had a good few seconds before the car light changed to red.

    Victoria is getting better, but there are still too many intersections where cars are prioritized. Take Fairfield and Moss, corners are two shopping/office blocks, a church and a busy community center/child care. But, guess what, there’s beg buttons still, and certain times of the day when crossing Fairfield is something you have to accomplish in 10 seconds or less. Completely unnecessary.

    Time for a campaign to Retire the Beg Button at traffic lights and move them all to mid block crosswalks where we can cross the road by pressing a button that will make cars stop for a few seconds.

    Originally posted on Interrobang on 17-May-2016

  • Weaver and the Tarsands: What the media missed.

    It appears that Canada (or the part I follow) is all a twitter about an interesting analysis ($$$) by prominent climate scientist Andrew Weaver and his colleague Neil Swart that counts up all fossil fuel reserves, then converts them into global temperature increases based solely on their combustion CO2 emissions potential. It turns out that oilsand reserves are dwarfed by the available coal and natural gas reserves and overall tarsands contribution to temperature increase is modest.

    If the entire Alberta oil-sand resource (that is, oil-in-place) were to be used, the associated carbon dioxide emissions would induce a global mean temperature change of roughly 0.36 °C (0.24–0.50 °C)  However, considering only the economically viable reserve of 170 billion barrels reduces this potential for warming by about tenfold (to 0.02–0.05 °C), and if only the reserve currently under active development were combusted, the warming would be almost undetectable at our significance level.

    The Canadian media has chosen to play up just the fact that on a global scale, the project will result in a small increase in global temperature, so the oilsands are okay to exploit.

    Climate expert says coal not oilsands real threat – CBC

    Other articles pretty much say the same thing,  Prof. Weaver’s quoted comments don’t help either:

    “The conventional and unconventional oil is not the problem with global warming,”  “The problem is coal and unconventional natural gas.” “One might argue that the best strategy one might take is to use our oil reserves wisely, but at the same time use them in a way that weans us of our dependence on coal and natural gas”

    Weaver’s comments to the media posit this as an either-or, coal and natural gas = bad, oil = okay. Knowing him to be a very intelligent person, I suspect this is some selective quoting. Also, oil is primarily used to fuel transportation, coal and natural gas are used for electricity generation, so I am curious as to what Prof. Weaver is suggesting here as far as using oil reserves to wean us off coal use? Would the plan be to use all the money that we get from exploiting the tarsands to develop an electricity infrastructure that puts efficiency, reduced electricity use, 100% renewables first? I wish! I don’t see that happening. Alberta is currently powered mostly by coal, and if the Federal government is serious in its stated goal to phase new coal out (which is fantastic), then Alberta would switch to natural gas to fuel its tarsands exploitation, and that would not be okay either! Also, these infrastructures are all linked. A lot of BC’s natural gas and proposed big damaging dams like Site C are designed to fuel the tarsands. A province and by extension, country that makes most of its money by taking the resources it was provided for free, and selling them at great profit is not likely to want to transition away from that.

    It was interesting that a few weeks back, Mark Jaccard, yet another prominent BC climate scientist (we are blessed) looked at the same issue and came to the following conclusion.

    Canadian tarsands must contract as part of a global effort to prevent a 4 degree increase in temperatures and catastrophic climate change.

    Vancouver Sun – January 26, 2012

    So, is this Jaccard vs. Weaver?

    Not really.

    Is the Swart and Weaver message that simple? Are they actually saying that it is okay to exploit away because it makes no difference?

    The media should start by reading the byline:

    The claimed economic benefits of exploiting the vast Alberta oil-sand deposits need to be weighed against the need to limit global warming caused by carbon dioxide emissions.

    That’s how the paper starts. It then calculates global warming potentials based on reserves, current production, total “in place” (present, but not always exploitable) and shows that coal and natural gas are by far the greatest potential contributors. This is of course simply because we have much greater reserves of coal and natural gas, so their global warming potential is going to be huge. The paper makes no mention of rate of use, or whether it is humanly possible to use all that coal and natural gas, and what kind of population growth, and per-capita consumption that would entail.

    Here’s a very important calculation from the paper that will be lost in the details. To limit temperature rise to 2 °C or less, the allowed, cumulative per person future carbon consumption is 85 tons of carbon. The per-capita carbon potential of the tarsands alone to US and Canada is 65 tons of carbon. So, by itself, the proven reserves (10% of what’s there) of the tarsands can eat up 75% of our allowed carbon budget, not so small, is it.

    Here’s what Swart and Weaver have to say about trajectory:

    The eventual construction of the Keystone XL pipeline would signify a North American commitment to using the Alberta oilsand reserve, which carries with it a corresponding carbon footprint

    Here’s the last paragraph from the paper, another big trajectory argument.

    If North American and international policymakers wish to limit global warming to less than 2 °C they will clearly need to put in place measures that ensure a rapid transition of global energy systems to non-greenhouse-gas-emitting sources, while avoiding commitments to new infrastructure supporting dependence on fossil fuels

    Absolutely, 100% agreed, but this is not what the media message is at all, interesting.

    So Swart and Weaver point out that we need to avoid commitments to new infrastructure promoting fossil fuel dependence, and that building projects like Keystone XL and the Northern Gateway signal a serious commitment to using the entire tarsands. The message in the paper is much more nuanced, and more measured than what’s in the media, not surprising.

    I have long since come to the conclusion that this is not about counting of individual carbon atoms and their non-measurable global warming contributions, of course any single project will not tip us over one way or the other. It is about trajectory. To use two smoking analogies, the argument against smoking is not that the next cigarette will kill you, it is that smoking will kill many people in a population over a lifetime. More aptly in this case, the argument is that  Grand River Enterprises, a small Canadian cigarette concern, doesn’t contribute as much to smoking deaths as does Imperial Tobacco, so it is somehow different and okay.

    Every major fossil fuel commitment we make is a commitment we do not make to reducing consumption, or increasing renewable use. Every foreign policy/domestic policy decision we take to keep our dollar high to get maximum revenue from the tarsands to shareholders (not the population) is a commitment to not building renewable infrastructure, or spending money on energy efficiency. So, trajectories count, and that is the underlying message from Swart and Weaver.

    To finish it off, here’s the PhD Comics Science News Cycle, which is very apropos.

    PS: Is Weaver and the Tarsands a good band name?

    Update:

    Joe Romm of climate progress responds to the paper here, thanks @softgrasswalker

    And from comments, looks like Prof Weaver was on the CBC this morning, reprising his usual climate hawk self, will listen when they put the audio up.

    Here’s Prof. Weaver in the Huffington Post commenting on the study. More about this when I don’t have work to do.

    References:

    Swart, Neil C., and Andrew J. Weaver. “The Alberta oil sands and climate.” Nature Clim. Change advance online publication (February 19, 2012). http://dx.doi.org/10.1038/nclimate1421.
  • Facebook and deep customer tracking, I want my data!

    To nobody’s surprise, Facebook, just like any other entity selling you stuff, or selling you to people who sell you stuff is trying to connect more and more sets of previously unconnected data. This particular case deals with brick and mortar store data that is linked with customers’ email addresses and loyalty cards.

    Facebook will be using Datalogix to prepare reports for its advertisers about who, if anyone, bought more of their stuff after they ran ads on the social network. But by matching your Facebook profile with your CVS bill, this means that Facebook has the potential to know some of your most intimate details (my, that’s a lot of bunion cream you’re buying!), and the privacy concerns are enormous. When DoubleClick attempted something similar to this, user-backlash ultimately led them to cancel the project.

    Can Facebook Possibly Build a Business Model That Isnt Inherently Creepy? – Derek Thompson – The Atlantic.

    Corporations (more than government, open data activists!) have been deep mining our data for years. It is part of creating the information asymmetry that enables profits to be made. You may remember this story about Target (coming to Canada as soon as we can learn to say Tarjay) and how they outed a teen’s pregnancy.

     About a year after Pole created his pregnancy-prediction model, a man walked into a Target outside Minneapolis and demanded to see the manager. He was clutching coupons that had been sent to his daughter, and he was angry, according to an employee who participated in the conversation.

    “My daughter got this in the mail!” he said. “She’s still in high school, and you’re sending her coupons for baby clothes and cribs? Are you trying to encourage her to get pregnant?”

    Companies’ ability to reduce us to a shopping probability statistic is only going to get better as they learn to connect more of our data and computing gets faster. Can regulation keep up? Can customer outrage keep up with companies offering us coupons to keep us temporarily happy as impulse centres in our brain are carefully triggered for profit? Can customer outrage even keep up with the barrage of occurrences?

    Receipt 2.0

    I don’t think we can keep up. So, I want my data. I want information on what I bought, when I bought it, where I bought it in a standardized open data format. No, not a paper receipt, not a paper receipt scanner, but something that can be beamed to my phone, or emailed to me. I want to know when I buy coffee. Can I correlate my shopping habits with my mood?  Do I buy more random electronics when I need a pick me up? What is the spread in the price I paid for my favourite cereal? Do some stores price it differently on Wednesdays? I want apps that can mine my data and tell me where to buy my cereal, or when not to buy. I want apps that can tap into a product database and give me a carbon footprint, or a fair trade pass/fail, or a local product breakdown.

    Also, I do not want to re-enter the same bits of data multiple times and increase error. A payment made to my dentist should be sent directly to my extended health “insurance” provider for a refund. It should also go to my tax receipts virtual pile and await reimbursement. Any tax deductions can easily be tagged and directly entered into my tax preparation software at the end of the year. if I want to expense something for work, I should just be able to tag them and send them along. I can’t imagine how much time and effort this will save in error checking, manual entry, auditing, so much more.

    Some of this is possible with systems like Mint, but they operate on a payment level, not on a line item level.

    The new mobile payment system Square (not in Canada yet) shows some potential, so does Intuit’s GoPayment, which is available in Canada. But these payment systems emphasize ease of payment on both sides of the transaction, not the ability to mine our own data.

    Can this happen via the market with no regulatory push? I don’t see how. Reducing information asymmetry is not in corporations’ interest. So it will have to be regulated. You have our data, just give it to us.

    Not to mention, this is the “free market” way to go. Think of all the innovation that can be unleashed on the consumer side. Think of the apps that can provide better financial advice, the apps that can collate data at city/regional level and help consumers make better decisions.

    Will companies have to spend money to make this happen? Yes. This will not be challenging for larger companies who already spend millions deep-mining our data. What about small business? This is where small tweaks to new systems like Square or GoPayment can be the game changer. Square already charges less for a swipe than a typical Visa transaction. So, I would see local business as saving money. When I buy local, I usually feel a bit more connection with the product. Imagine seeing my decision reinforced by data from Receipt 2.0. Small local business cannot data mine, but can generate enough goodwill with local consumers to get access to their data. Unlike Target, when my corner soap store does something unethical with my data, they cannot survive the bad publicity.

    Are there privacy concerns? Yes. But our privacy is already compromised the minute we pay anything other than cash, or use the internet (Tor users, stop smirking). Good regulation can address most concerns.

    My information is being used to make me a consume more, I want it to make me a better “consumer”. Open data efforts have focused intensely on public and government data, while privacy activists have tried unsuccessfully to stop private data gathering. I would like open data advocates to look carefully at liberating corporate mined data as well.

    Featured Image courtesy the Culturally Authentic Picture Lexicon used under a creative commons licence.

  • |

    Let all residents vote in Canada

    BC has municipal elections in October this year and I will be voting for the candidates whose policies, values and voting records on housing affordability, harm reduction, and walk/bike/transit friendliness match mine the closest. I might even have an endorsement or three up my sleeve. This year, I will also be asking Victoria’s municipal election candidates where they stand on letting permanent residents vote in our elections.

    In the 2016 census, nearly 2.5 million people identified as non-citizen residents, out of which two million were permanent residents. The permanent residents live here, work here, play here, pay taxes, grow pensions, volunteer, commit crimes (yes, they’re like any other Canadian) and more, just like those with Canadian citizenship. However, they have no say in who represents them municipally, provincially or federally. I find this unfair, so do many people, including the Vancouver city council, who passed a resolution in 2018 (PDF) calling for the province to approve voting by permanent residents. This globe news article provides a good backgrounder.

    In short, municipalities have run into the conservative buzzsaw that is the state of our (mostly) conservative or liberal provincial governments. This won’t change unless more people speak up.

    The opposition is mainly that non-citizens are not sufficiently “invested” in the country, they’re too “new”. The more paranoid ones talk about divided loyalties, and bring up stories of foreigners being flown in to vote. Perhaps they should try getting a visitor visa to Canada (spoiler alert, difficult).  People who judge other people’s belonging or membership, however, usually have other items on their agenda. Let’s just leave it at that.

    From my perspective, extending the vote is common sense, fair and just, and that’s that.

    Permanent residents? The case is simple. They’re like citizens in all ways, except for voting, and having to renew every five years. If you want to make life difficult, you could ask them to renew voter registration every five years too, but really, you shouldn’t. Are you concerned about “loyalties”? If you are, then you should not be letting the thousands of dual British-Canadian passport holders vote.

    How about residents without the permanent residency paperwork? Don’t see why not? If you’re concerned about timing of residency, put a time limit on the voting registration. There are very few non-permanent residents in Canada, half a million at last count, so, impact is small.

    Undocumented? May be difficult, especially with visibility and its consequences. But, I would support it if we can find a solution that protects people while allowing for verifying identity for voting.

    Of course, giving people a vote does not solve most problems, but that’s not the point. We see conservatives south of the boarder ceaselessly chipping away at the right of non-white people to vote. We need to be be going in the opposite direction on representation.

    So, here are the questions on this issue I intend to ask Victoria’s municipal candidates in 2018:

    1. Do you support efforts to extend voting rights to all residents in Victoria?
    2. If you do, what are you willing/able to do to make this happen at the municipal level at least, then at the provincial level and federal levels?

    A “no” on #1 is going to make it difficult to vote for you. A “yes” on #1 without some coherent plan on #2 means that you need to think about it some more.

    Are you with me? Would you be willing to ask prospective candidates the same questions? Should there be additional questions? Do these questions make sense, or should they be reworked?

    Cross-posted from interrobang

     

Leave a Reply