The BC Transit CEO is claiming that an additional $600,000 is being seen in revenue without increasing ridership due to a crackdown on “cheating”
“It’s pretty amazing — the level of fare evasion that was going on out there,” said Manuel Achadinha, president and chief executive of B.C. Transit.
http://www.timescolonist.com/Crackdown+transfer+cheats+pays+Transit+Greater+Victoria/5397957/story.html#ixzz1XwaH2ta3
Pretty incendiary. BC Transit’s financials from the September 13th Victoria Regional Transit Commission meeting reveal a small increase in ridership, and an increase in revenue (over plan) from passengers and advertising of $685K, YTD.
When BC Transit in Victoria changed its transfer system recently, it did three things:
- Reduced its transfer window from 90 to 60 minutes, a 33% reduction. Now, I don’t know how much this is being enforced. I use a monthly pass, but anecdotal observation of bus transfer lengths indicates that it is enforced with varying levels of strictness (people watching is fun on the bus!).
- Made transfers one way, so people running short errands can no longer use a transfer on the return.
- Did away with the “letter of the day” system, and prevented people from banking transfers from previous days and times.
Now, the only cheats are the ones who gamed the letter of the day, not the ones who were using the transfer for short errands, who now pay double what they paid, or those stopping en-route to home and running a small errand in their 90 minute time window, now 60 minutes.
It’s obviously easy to parade cases of cheating, creating beautiful anecdata.
“I actually had a guy who had a glass case who had everything [all the transfers] alphabetical”
Right, the power of ONE! While a numerical estimate of $200,000 was provided for the cheating, it’s hard to tell what this was based on. It is disturbing that the Times Colonist didn’t bother questioning BC Transit on the methodology used, or the provenance of the numbers. It seems as likely to me that a shortening of the transfer window, and banning two way travel with a transfer could have increased the revenue per passenger from $1.47 to $1.52, a 3.4% increase. But that goes against BC Transit’s story.
I am sympathetic of BC Transit’s need to raise more revenue without bothering the car driving and property owning public with property tax increases. As a monthly pass buyer and property tax payer, I contribute in many ways! I suspect they noticed the reuse of transfers and saw it as an opportunity to raise revenue by tacking on unrelated transfer restrictions. We should be exploring more mobility tied solutions such as linking the carbon tax with transit funding, as these University of Victoria students are advocating. This is on the head of BC’s provincial government, which believes more in the optics of having a carbon tax in place and wowing environmentalists worldwide, rather than designing a system that works well. Car drivers, think of it as paying a modest (really modest) toll to get people off the road so you can drive in peace! I would do it!
Photo courtesy Stephen Rees Flickr Photostream used under a Creative Commons Licence. Do read his blog as well, he always has insight to add to BC’s transit options.
I looked at the schedule, the Douglas bus lanes may only saw two minutes
http://www.blogger.com/blogger.g?blogID=22657184#allposts
Opps, wrong link
http://victoriavision.blogspot.ca/2012/09/some-sanity-in-victoria-transit.html
Bernard:
I think the schedule showing a difference of only 2-3 minutes between off-peak and peak travel is reasonable for that distance. As an almost daily, long distance transit user, a 10% improvement is significant. Also, the idea that I get on a separate bus lane and speed into town predictably, and on time are important psychological boosts. Sometimes, little things at the margin make a difference. For example, the 70 turns left on to Douglas from Hillside, and at peak times, it can stay a while because only one bus can turn per light. Small improvements like making the bus priority lights and turns work (such a misstep by BC Transit to screw up those bus priority lights on the Transcanada) make a big difference in perceived and real quality.
I think the big benefits come if the BRT-Lite can be extended on the highway, which is going to be challenging. But, without Victoria pressuring the provincial government by signalling that it is putting transit first, nothing will happen. The current provincial government has lost the ability to lead on transit (if it ever had it in the first place).
In the long run, many people won’t really take transit more unless gas prices and car hassles increase, which is not something the governments will want to voluntarily impose.
I agree, the real time bottleneck is on the highway, but even then the difference between mid day and max peak time is only 9 minutes though that is almost a 20% increase in the time. It is the act of sitting and not moving that makes people get frustrated and the length of time is not really the issue.
In Victoria we do not have a lot of long commutes so in absolute terms the time improvements will never look good. Meanwhile in Vancouver the 99Bline was a huge improvement over the #9 Boradway bus.
I think BC Transit should look at making the whole #14 and #26 routes into Blines – limited stops with realtime updates at the stops about when the next bus will arrive and the ability to enter and exit at any door without having to show a pass or ticket. Faster passenger pick up and drop off would make a major difference.
I meant to add, I do not think it is fair to crap on the current government about transit, they have been decent. Kelowna has a BLine like service. Vancouver has the Canada Line and a number of new transit systems have started in the last 12 years.